DXN Call Centre ( The Centre ) is a service ( This Service ) provided to assist DXN members ( You ) in making order via telephone call, where members will call the Call Centre and attended to by our staff. The Staff will get the necessary information from the caller, process the payment for the ordered products through credit card, online money transfer or bank in. Once payment has been done, the nearest branch will ship out the ordered products to the members.For the moment, this feature is only available for shipment within Malaysia and it is only for Malaysian Members. Transactions involving contra of bonus cheques and vouchers will not be accepted.
The Centre reserves the right, in its sole discretion, to change the terms and conditions or to terminate This Service at any point of time without prior notice. It is recommended that you read these terms and conditions each time you use This Service. When you call the Call Centre, you acknowledge that you have read and agree to abide by the terms described here.

i) Your DXN membership must be active to place an order of DXN products via telephone. ii) You acknowledge that by using This Service, you agree to provide the necessary personal details for the purchase like membership code, address, credit card number and CCV No (if payment is via credit card).
iii) You acknowledge and agree to allow The Centre to obtain and verify your personal details and information prior to any further transaction.
iv) You agree to bear the cost of the 2.2% charges imposed for credit card payment. However, DXN will not impose any charges for payment done via bank-in / bank transfer.
v) You agree that the conversation between you and The Centre might be recorded for reference purpose.

i) Any cancellation of purchase must be made before the products have been shipped out from the branches.
ii) The request for cancellation must be in written / personal call to The Centre, stating the reason for the cancellation.
iii) The approval of cancellation shall be at the absolute discretion of DXN.
iv) For cancellation of order once payment has been made, either via Credit Card or Bank-in, the money can only be refunded to the member in the form of Cheque, payable to the name of the member.

We will make every effort to perform our obligations under these terms and conditions. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

Our use of information and other personal details supplied by users of The Center is governed by DXN privacy policy.

These terms and conditions are governed and interpreted pursuant to the laws of Malaysia. If any part of these terms and conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. The Center may revise these terms and conditions at any point of time by updating this posting.
The Center may terminate this agreement at any point of time without any prior notice for any reason.

The extent of our liability are as follows:
(i) These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of DXN Products (and performance of telephone support and guarantee services) and performance of the services.
(ii) There are no warranties, conditions or other terms that are binding on us except as expressly stated in these terms and conditions.
(iii) Any warranty, condition or other term concerning the DXN products or the Services which might otherwise be implied into or incorporated in these terms and conditions by statute, common law or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded. In particular, we will not be responsible for ensuring that the DXN products are suitable for your purposes.
We will not be liable under these terms and conditions for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
Our maximum aggregate liability under these terms and conditions whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by the member to us in respect of the DXN product (s) and/or services in question.
We will make every effort to perform our obligations under these Terms and Conditions. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible./p>

The Laws of Malaysia govern these Terms and Conditions. By using our services or buying our products, you consent to these Terms and Conditions and to the exclusive jurisdiction of the Malaysian Courts in any arising disputes.

Failure to enforce any term of these terms and conditions shall not constitute a waiver of any term. Such failure shall in no way affect our rights to enforce such term.
The invalidity or unenforceability of any provision of these terms and conditions shall not adversely affect the validity or enforceability of the remaining provisions.
The Center reserves the right to amend, modify, vary or supplement these Terms and Conditions at any point of time as it sees fit.